Flexi Pay Terms & Conditions

  • Flexi Pay is exclusively available via the Ronove® mobile app and available only to staff who work from branches where Ronove® is live.
  • Flexi Pay may be disabled for a number of reasons. If it is disabled you will be shown a message indicating why within the Ronove® mobile app. Advice on how to go forward will be provided by your Company.
  • If you have pulled out of a shift with less than 24 hours’ notice, Flexi Pay will be disabled until you have had an additional two timesheets verified.
  • Payment requests received before 5.00pm will be in your bank account by midnight the same day.

  • There is a £2 administration fee for each successfully paid Flexi Pay withdrawal request. This amount will be deducted from the Flexi Pay amount. Flexi Pay is a non-profit feature and any associated costs exist solely to implement the service.
  • The minimum amount you can withdraw is £10.
  • Payment requests received after 5.00pm will be in your bank account by midnight the following working day.
  • You can withdraw up to 50% of the verified pay value of shifts you’ve worked that have not already been processed to you via weekly payroll. This amount includes shift pay and any claimed mileage and expenses.
  • FlexiPay payments will appear as an advanced amount in your next payslip.

  • All Flexi Pay withdrawals are payable at your UK Instant Services Ltd’ discretion.